Shipping Policy

At ShiftBuilt, we are committed to delivering your order as quickly and efficiently as possible. Please review the information below regarding our shipping process.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received. Orders placed on weekends or holidays will begin processing on the next business day.

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.

Shipping Times

Estimated delivery times vary depending on your location and the shipping method selected at checkout. Most orders are delivered within 7–15 business days after shipment.

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or other circumstances beyond our control.

Tracking Your Order

Once your order has shipped, a tracking number will be sent to the email address provided during checkout. Tracking information may take 24–72 hours to become active after shipment.

Multiple Items

If your order contains multiple products, they may be shipped separately from different fulfillment centers. In these cases, you may receive multiple tracking numbers, and your items may arrive on different dates.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. If an incorrect or incomplete shipping address is provided, processing or delivery delays may occur. If you notice an error after placing your order, please contact us immediately. While we will make every effort to update your shipping information before your order is dispatched, we cannot guarantee changes once fulfillment has begun.

Lost, Delayed, or Damaged Shipments

If your package is significantly delayed, arrives damaged, or appears to be lost in transit, please contact our support team as soon as possible. We will work with the shipping carrier to investigate the issue and assist in finding the best possible resolution.

Customs and Import Duties

International shipments may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country. These charges, when applicable, are the responsibility of the customer.

Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team at shiftandbuilt@gmail.com. We strive to respond to all inquiries within 24 business hours.